Contact Us
For questions, corrections, or enquiries about this website, contact the tower-of.london editorial team:
Get in Touch
Email: web@tower-of.london
We aim to respond to all enquiries within 2–3 business days.
What We Can Help With
- Factual corrections — if you spot an outdated price, incorrect hour, or factual error on any page, please let us know and we'll update it promptly
- Content suggestions — missing information or topics you'd like us to cover
- Affiliate & partnership enquiries — if you represent a ticket platform or travel company and would like to discuss partnerships
- Press & media enquiries — journalists or bloggers who would like to reference or cite our content
- Accessibility feedback — if any part of this website is difficult to use due to accessibility issues, we want to know
What We Cannot Help With
We are an independent guide and have no affiliation with the Tower of London or its operator, Historic Royal Palaces. We cannot assist with:
- Booking cancellations, refunds, or ticket modifications — contact the platform you booked through (GetYourGuide, Tiqets, etc.) or Historic Royal Palaces directly
- Lost-and-found items at the Tower — contact the Tower of London directly via hrp.org.uk
- Group booking enquiries for school or corporate visits — these should be directed to Historic Royal Palaces at hrp.org.uk
- Accessibility arrangements for your visit — contact Historic Royal Palaces who manage these directly
Official Tower of London Contacts
For anything related to an actual Tower of London visit:
- Official website: hrp.org.uk/tower-of-london
- Ticket enquiries: Via the official website or your booking platform's customer service
- Accessibility: hrp.org.uk/tower-of-london/visit-us/accessibility