Book Tickets

Terms of Use & Legal Information

Last updated: April 2025

Independence Notice: tower-of.london is an independent informational website and is NOT the official website of the Tower of London or Historic Royal Palaces (HRP). We are not affiliated with, endorsed by, or connected to HM Tower of London, Historic Royal Palaces, or any UK government or tourism authority.

1. About This Website

tower-of.london ("we", "us", "our", "the website") is an independent informational and travel guide website. The website provides general information about visiting the Tower of London, including ticket prices, opening hours, tours, and practical visitor advice. The website is operated as a private commercial venture and is not connected to Historic Royal Palaces, HM Tower of London, or any official tourism body.

2. No Official Affiliation

This website has no official connection to:

The Tower of London is owned by the Crown and managed by Historic Royal Palaces, a charity. The official website is hrp.org.uk/tower-of-london.

3. Accuracy of Information

We make reasonable efforts to ensure that the information published on this website is accurate and up to date. However:

If you identify any inaccuracy, please contact us and we will correct it promptly.

4. Affiliate Disclosure

This website participates in affiliate marketing programmes. We have affiliate relationships with the following platforms:

Affiliate commissions are paid to us by the booking platform and do not increase the price you pay. All affiliate and sponsored links are marked with rel="nofollow sponsored" attributes in the page HTML.

Our affiliate relationships do not influence the accuracy or objectivity of our editorial content. We link to providers we believe offer reliable, value-for-money services to our readers. We do not receive payment from Historic Royal Palaces or any attraction to promote their services.

This disclosure satisfies requirements under the UK Competition and Markets Authority (CMA) consumer protection guidelines, the FTC guidelines on endorsements and testimonials (for US readers), and the EU Directive on unfair commercial practices.

5. Third-Party Booking Platforms

Ticket purchases made through links on this website are processed by third-party booking platforms (GetYourGuide, Tiqets, Headout, Trip.com). All booking terms, cancellation policies, and consumer rights are governed by the terms and conditions of those platforms, not by tower-of.london.

We are not responsible for:

For booking issues, cancellations, or refund requests, contact the platform through which you made your purchase directly.

6. Intellectual Property

The original written content on this website is the copyright of tower-of.london. You may not reproduce, republish, or distribute our content without prior written permission.

The following trademarks and intellectual property referenced on this website belong to their respective owners:

Use of these names on this website is for informational and descriptive purposes only and does not imply endorsement by or affiliation with the trademark owners.

7. Privacy & Cookies

This website collects minimal personal data. The following data processing occurs:

We do not sell or share personal data. We do not use advertising cookies beyond the affiliate tracking described above.

This website is operated from within the European Union and processes data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

8. Limitation of Liability

This website is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, tower-of.london disclaims all liability for:

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

9. Links to External Websites

This website contains links to external websites, including the official Historic Royal Palaces website, booking platforms, and other resources. These links are provided for convenience and information only. We do not endorse, monitor, or take responsibility for the content of external websites.

10. Changes to These Terms

We may update these terms from time to time. The date of the last update is shown at the top of this page. Continued use of this website after any update constitutes acceptance of the revised terms.

11. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For questions about these terms or any legal matter relating to this website, contact us at: web@tower-of.london